Media Policy

The Citadel welcomes members of the media to its property. We ask that all media receive prior permission by contacting the management office at which point credentials will be issued. All members of the media party will wear a media badge at all times while on property.  Please follow these procedures when visiting The Citadel or our retailers:

1. For information, interviews, access to photograph or film on property: during office hours, please call the marketing office at (719) 591-2900 x101 Monday through Friday 9 am to 5 pm, and ask to speak with Jill Lais our Marketing Director. After 5 pm daily and on weekends you may contact our Security Office by calling 719.596.6124.. The security supervisor will reach the manager on duty to respond to your call.

2. Please always call in advance to gain access to the property. We require that working members of the news media be escorted by a staff member while on assignment at our property. Once granted access media representatives must check-in at the Mall Office, located on the upper level, at the end of the hallway near JC Penney.

3. Approval to interview our guests must be granted in advance. Requests will be reviewed on a case-by-case basis. Again, please call the marketing office in advance of your arrival for clearance.

4. If you are looking for in-store interviews or to photograph storefronts, please contact the marketing office. Individual store permission must be obtained in advance of your arrival. With advance notice, we can often assist you in gaining access. Thank you and we look forward to working with you!

Contact: Jill Lais, Marketing Director
The Citadel
750 Citadel Drive East Colorado Springs, CO 80909
(719) 591-2900 ext. 104
jlais@bayerproperties.com

About The Citadel
The Citadel is one of Southern Colorado’s largest retail centers. At 1.1 million square feet, The Citadel is home to Dillard’s, JCPenney, Burlington Coat Factory and Sportsman’s Warehouse, as well as a collection of 150 specialty shops and boutiques; The center is centrally located Northwest of Platte and Academy Boulevards, just minutes from downtown. Follow The Citadel on Facebook, Facebook.com/ShoptheCitadel or visit us online at ShoptheCitadel.com. The Citadel is managed by Bayer Properties.

About Bayer Properties
Birmingham, Ala.–based Bayer Properties LLC specializes in developing, leasing, managing and marketing mixed-use real estate properties nationwide. Bayer Properties is a pioneer in the development of regional shopping destinations such as The Summit, the company’s signature brand. Bayer Properties currently operates retail and office properties totaling over 5 million square feet. New developments include The Pizitz Building urban revitalization project in Birmingham, Ala., and the mixed-use project, The Summit Fremaux, near New Orleans, in Slidell, La., with retail, residences, office space, medical facilities and a university campus. For more information, visit ShoptheCitadel.com.